Introduction
PDF-Sign ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF generation API service and dashboard application.
Information We Collect
We collect the following types of information:
Account Information
- Email address and name when you create an account
- Authentication credentials (securely hashed)
- Billing information for paid subscriptions
Usage Data
- API usage metrics (number of PDFs generated, templates created)
- Dashboard activity and feature usage
- Device information and browser type
- IP address and general location data
Content Data
- HTML templates you create and store
- Variable data passed to the API for PDF generation
- Generated PDF files (stored temporarily for download)
How We Use Your Information
We use collected information to:
- Provide and maintain our PDF generation service
- Process your API requests and generate PDFs
- Track your usage against your subscription quota
- Send service-related communications and updates
- Improve our platform and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Storage and Security
Your data is stored securely using Supabase infrastructure with the following measures:
- Encryption at rest and in transit (TLS 1.3)
- Row-Level Security (RLS) policies ensuring data isolation
- Regular security audits and updates
- API keys are hashed and never stored in plain text
Data Retention
- Generated PDFs: Stored for 30 days, then automatically deleted
- Templates: Retained until you delete them or close your account
- Usage logs: Retained for 12 months for analytics purposes
- Account data: Retained until account deletion is requested
Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication infrastructure
- Stripe: Payment processing (we do not store card details)
- Vercel: Application hosting
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your templates and data
- Opt out of marketing communications
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell your data to advertisers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@pdf-sign.com