Free Tier
The free plan requires no payment. No refunds apply.
Paid Subscriptions
Subscriptions are billed monthly. You may request a full refund within 7 days of your first payment if the service does not meet your expectations.
Eligibility
Refunds are granted when:
- Technical issues prevent service use
- Service does not function as documented
- Request is made within 7 days of first payment
Non-Refundable
- Requests after 7 days
- Account termination due to terms violation
- Unused quota or partial months
How to Request
Email billing@pdf-sign.com with your account email and reason. We process requests within 5 business days.
Cancellation
Cancel anytime from your dashboard. Access continues until the end of your billing period. No partial refunds for unused time.